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  1. Lovevery Europe
  2. Orders, Shipping and Returns
  3. Orders

Orders

  • Can I cancel or make changes to my order after it has been placed?
  • I just received an order confirmation, but I don’t remember placing an order. Can you help?
  • Can I purchase just one plaything by itself?
  • Can I buy just one Play Kit by itself?
  • How do I apply a discount code or coupon?
  • How do I check my order status?
  • Will I be charged tax?
  • Do you offer Apple Pay, Google Pay, or any other type of alternative payment provider?
  • Do you offer any kind of payment plan option?
  • Can I use multiple forms of payment?
  • Does Lovevery ship to freight forwarding services?
  • What is carbon neutral shipping?
  • Where do you ship from?
  • I ordered my product in the wrong language, can I still change it?
  • Is my credit card information secure?
  • My discount code or gift card isn’t working. What should I do?
  • What payment methods do you offer?
  • Can I purchase an extra Play Kit box by itself?
  • What are the terms for the €50 Subscriber Shop discount?

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