Sometimes order confirmations can end up in your ‘Spam’ or ‘Junk’ folder, so we recommend checking there first. If you still can't find it, it’s possible that a different email address was used—especially if you used a fast checkout option like PayPal, Google Pay, or Apple Pay. In such cases, we send the confirmation to the email associated with that account.
If none of these apply, please reach out to us, and a member of our Customer Experience Team will assist you as soon as possible.